Organization Chart
An effective organization chart shows the reporting structure and includes name, photo, position, and reporting line for each staff member.
Key Roles & Responsibilities
General Manager
Primary Responsibilities:
- • Overall strategic direction
- • Decision-making authority
- • Board representation
Customs & Clearance Manager
Primary Responsibilities:
- • Oversee customs procedures
- • Ensure compliance
- • Manage documentation
Procurement Manager
Primary Responsibilities:
- • Source suppliers
- • Manage contracts
- • Lead M&A activities
Finance Manager
Primary Responsibilities:
- • Cash-flow monitoring
- • Budgeting
- • Financial reporting
IT / Web Administrator
Primary Responsibilities:
- • Maintain website
- • Upload documentation
- • Ensure data security
Operations Manager
Primary Responsibilities:
- • Coordinate daily operations
- • Monitor timelines
- • Quality assurance
Risk & Compliance Officer
Primary Responsibilities:
- • Identify risks
- • Develop mitigation strategies
- • Ensure compliance
Job Descriptions
A job description outlines duties, responsibilities, and expectations for a specific role. It serves as a reference when posting vacancies and evaluating candidates.
Job Description Should Include:
- ✓ Position title and reporting line
- ✓ Key responsibilities and duties
- ✓ Required qualifications and experience
- ✓ Performance expectations and metrics
Succession Planning
A succession plan identifies a successor for each key position to ensure organizational continuity and stability.
The Succession Plan Answers:
- • Who will take over if the current position holder leaves?
- • What training is needed for the successor?
- • What is the transition timeline?